Dog Boarding Information:
Highbridge provide luxury accommodation in a purpose built, licensed Kennels and Cattery, in a rural location just 8 miles from Fort William.
Inspection by Appointment Welcome:
The Kennels offers spacious, comfortable, heated accommodation with covered outside runs. We also have exercise yards for the dogs which can be floodlit in the evenings. We also have a large secure exercise field for the maximum amount of fun. As this is a small establishment your dogs are assured of caring, personal attention from the proprietors who are experienced in the care of animals. Your dogs well being and happiness when away from the home is our priority. During holiday periods early booking is highly recommended. Puppies can be boarded 2 weeks after completing a full course of vaccinations.
New boarders may be required to have a 24 hour trial period at the kennels before boarding for any longer period.
Food:
Dogs are fed top brands of food e.g. Grain Free, Bakers, Pedigree Complete, Wagg, Harringtons and tinned twice daily. Special feeding arrangements for young dogs or special diets can be arranged if supplied by the owner. We are also happy to administer medication given a full list of instructions, if required.
Boarding Conditions:
Business Opening Hours:
Monday - Sunday: 9.00am - 10.00am and 5.00pm - 6.00pm
(Alternative arrival/departure times by prior arrangement)
N.B Pets will be refused admittance if proof of vaccinations are not produced on arrival.
Owners are not permitted to enter the kennels when dropping off or collecting their dogs as this disturbs the other dogs and can lead to "guarding". Owners can view the kennels by appointment only.
Health:
Bookings are accepted on condition that we are fully informed of any health matters of affecting or likely to affect your pet. We reserve the right to refuse to admit an animal if we do not have the facilities to care for it adequately or its condition is likely to be harmful to other boarders. If your pet has had medical problems/illnesses, our insurance does not cover any conditions relating to these, therefore the owner is liable for vet/rehabilitation costs for the previous or existing condition. Highbridge Kennels & Cattery reserve the right to seek advice/help regarding a pet in their care if concerns arise.
Boarding Fees:
Payment by cheque, cash or BACs only.
Daily rates start at £12.00 for a small dog up to £14.50 for the largest dog with a 15% discount for dogs sharing a kennel. Boarding fees are charged at a daily rate (not per night) and are inclusive i.e. any part of a day is classed as a whole day. A day boarding service is also available.
Day Boarding is charged at £14.00 for the day with a 20% discount for dogs sharing a kennel.
We regret that we cannot refund boarding fees where clients return before the end of the period booked.
Customers are required to inform Highbridge Kennels & Cattery if they have financial/credit/insolvency problems if payment is not made on or before the day of their pet''s arrival. Failure to pay the full balance may result in the re-homing of pets and legal action being taken.
December 25th & 26th, January 1st & 2nd may be charged at twice standard rate and pets cannot be booked in or out on these days.
Deposits:
You may be asked for a non-refundable deposit.
Cancellation Fees:
Cancellation fees may apply depending on booking and notice given.
Exceptional Damage to Property:
All dogs are accepted for boarding on condition that the owners accept full responsibility for repair or replacement costs for exceptional damage to property e.g. ripping up the flooring and bedding which is not considered usual kennel wear and tear.
Possessions:
We will not be held responsible for any possessions left during your dogs stay.
Collection/Delivery:
A collection/delivery service may be available from £1.00p per mile (prices on application).
Vaccination Requirements:
Vaccination certificates must be shown each time when booking in your dog.
Please also bring an emergency contact and your vets name and telephone number.
Dogs: Distemper, Parvovirus, Hepatitis and Leptospirosis (Parainfluenza also recommended) within the last 12 months. Plus
A kennel cough vaccine: given as drops up the nose within the last 12 months, and 3 clear days prior to boarding, or 10 clear days if first time administered. Intrac Infectious Bronchitis (Canine Cough) or Nobivac KC (Kennel Cough) which may be easier to give your dog as it is a smaller dose of vaccine. Please note that the Intrac and Nobivac KC vaccines are not included with your pet’s annual booster.
Owners are required to inform Highbridge Kennels of any special/specific requirements or information which may determine your dog’s safety and wellbeing while in our care.
We suggest you worm and flea your pets prior to boarding if you have not treated them within the last 3 months. Flea and worm treatment are not included in the veterinary insurance.
By making a confirmed booking, you are agreeing to our Terms and Conditions.
If you have further enquiries, please don’t hesitate to contact us. We will look forward to seeing you and your pets.
